Legal & customer care
Delivery & Handling
Guidelines for shopping, delivery, privacy, and support at HORIZON MATERIALS PRIVATE LIMITED.
Delivery & Handling
Last revised: 22 July 2026
1. Coverage
We ship HSN 1209 sowing seeds from vegetable, flower, forage, herb, spice, and fruit-planting collections to PIN codes served by our courier partners across India. Remote or unserviceable PIN codes are flagged at checkout.
2. Packing standards
- Seeds are packed in moisture-safe foil packets to protect germination quality.
- High-heat regions may include ice gel packs during peak summer months.
- Each carton lists the variety, weight, and handling instructions.
3. Dispatch timeline
Orders confirmed before 2:00 PM IST on business days typically dispatch within 24–48 hours. Peak festival periods may extend processing by one additional day.
4. Shipping fees
Prepaid orders qualify for free standard shipping unless a remote-area surcharge applies. COD orders may incur a handling fee shown at checkout.
5. Delivery attempts
Couriers make up to two delivery attempts. Failed attempts due to buyer unavailability may require re-dispatch at additional cost for perishable goods.